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Return Policy

 

All sales are final. No refunds will be issued after the order has been placed.A refund or a store credit will be issued only in the following circumstance.

1) If customer cancels within 2 hours after placing the order, but this is only if we hadden begun work.

2) If the merchandise is defective and its our fault you may return item to us. We will pay for shipping and we will send you back a corrected replacement.

If you have received your merchandise we must be notified within 7 days of receipt of shipment of any items that need to be returned. All merchandise returns Must have a Return Authorization Number (RA#). Merchandise return without a valid RA# written clearly on the package will be refused. Contact us doing business hours to request a RA#. (832)457-3694; Record your number on the package; Please enclose a detail letter pertaining to the returned merchandise; Re-pack and ship back to us.

UNDER NO OTHER CIRCUMSTANCES CAN AN ORDER BE CANCELLED, EXCHANGED, OR RETURNED AFTER THE ORDER BEEN PLACED

SIZING; As the customer, you are 100% responsible for choosing the correct size. since all merchandise is made to order, we can't accept returns or exchanges if you choose the wrong size. We strongly suggest you determine your size before placing your order even if its a gift for someone else.

COLORS; We have made every affort to display as accurately as possible the colors of our products that appears on our website. However, as the actual colors you see depend on your monitor, we can't guarantee that your monitor's display of any color will be accurate. The colors, weights may vary.

SHIPPING AND HANDLING

our primary carrier is UPS; UPS does not deliver to P.O. Box addresses, we would have to send it through USPS. Due note that the USPS shipping charges are different, any addition charges that you may have to pay for the special handling courier thats involved.

ADDRESS CORRECTION CHARGES

Incorrect shipping addresses (wrong house #, zip code, Apt. #, etc) will be charged an additonal fee if corrections been made after packages already been shipped. This Fee is charged to us by UPS for incorrect address and will be billed to your credit card your order was place with. Please double check your shipping address for accuracy. Thanks for understanding.

PAYMENT OPTIONS

Accepted forms of payment; Visa, MasterCard, American Express, and Discover. Sorry we cannot accept checks, cash, or money orders as payment on-line

PLACING ORDERS

Mail Orders:

All mail orders will be processed and shipped out, once the payment is cashed and clears at the bank. Make all check or money oreder payable to CollegeRyder. And send it to CollegeRyder 8004 W Virgina Dr. #411 Dallas, Tx 75237.

ONLINE ORDERS:

You can order on-line 24 hours a day 7 days a week. All credit card information is protected by a secure server. CollegeRyder.com accepts all major credit cards; Visa, Mastercard, Discover, and American Express.

DELIVERY OPTIONS

Standard Delivery: Orders by 2:00p.m. central time. An order that is in stock and place by 2:00p.m. will usually go out the same day when ordered (usually). Monday-friday, not holidays)

 

 

 

 

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